FAQ’s

How do I add items to my order?

You can add any number of items to your cart before you complete your transaction. However, this will not be possible once an order number has been generated.

You can choose multiple items and add it to your cart before you check out of your cart and proceed for placing the order.

Can I change the Billing & Shipping Address of my account?

Yes, you can change both your Billing and Shipping Address for future orders. To change your Billing & Shipping Address, go to My Account then to Billing & Shipping Address, change your details/information and click on Save Details.

Why does my order not appear in ‘My Account’?

Because of the large number of connections to the website, it can sometimes take up to a couple of hours for your order to appear in the ‘My Account’ section. However this does not prevent you from contacting us regarding any questions you might have. Making sure to specify the sale name, order date and order ID.

What type of delicious foods will you be selling?

We mainly offer big name brands which are known and trusted and can be found (for higher prices!) in your local supermarket. Shoppers can expect everything from packaged foods like pasta, snacks, sweets, namkeen , farsan and staples to household necessities such as cleaning products, soaps and detergents. There will also be personal hygiene products such as toothpaste and nappies, cosmetics, pharmaceuticals, vitamins… you name it. As many as 200 products will be on offer, updated and refreshed each shopping day.

If I have a problem or a question how can I contact you guys? In this technological age, surely you have a phone number or similar?

Well, obviously you can contact us on our customer care number given on the website. Even you can contact us at anytime by phone or by email. We have a dedicated customer service team who are sitting by their computers waiting to be emailed with customer enquiries, jokes and complaints, and they’re all excellent at their jobs. Of course, deep down they’re hoping they won’t have to hear from you, and it’s not because they’re lazy.

So I can do my grocery shopping online, anytime?

Yep! You can sit on your couch in your home at 2am and do your grocery shopping if you like. So, you can shop when it suits you. Great, huh?